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Supreme Court Partially Allows Appeal in Consumer Complaint, Reducing Compensation for Deficiency in Hair Styling Services. Deficiency in Service Upheld as Factual Finding, but Compensation of Rs.2 Crores Set Aside as Excessive and Unsupported by Evidence Under Consumer Protection Act, 1986.

The appeal arose from an order of the National Consumer Disputes Redressal Commission (NCDRC) in a consumer complaint filed by the respondent against ...

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Supreme Court Dismisses Consumer Complaint Against Builder for Refund of Consideration Due to Premature Filing and Lack of Deficiency Proof. Complaint Filed Before Expiry of Contractual Grace Period Under Allotment Terms, and Appellants Failed to Establish Incomplete Work or Delay in Possession Offer.

The dispute arose from a consumer complaint filed by the appellants against the respondent-company, a builder, alleging deficiency in service due to d...