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Supreme Court Sets Aside NCDRC Order Compelling Amendment of Consumer Complaint in Insurance Claim Dispute. Complainant is Dominus Litis and Cannot Be Forced to Amend Pleadings.

The appellant, M/s Acme Cleantech Solutions Private Limited, filed a consumer complaint before the National Consumer Disputes Redressal Commission (NC...

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Supreme Court Allows Appeal in Mediclaim Policy Renewal Dispute — Insurer Must Disclose Material Changes in Coverage at Renewal. Renewal of Insurance Policy is Not a Fresh Contract; Insurer Owed Duty to Inform Insured of Restrictive Terms Under Principle of Utmost Good Faith.

The appellants, Jacob Punnen and his wife, held a Mediclaim policy with United India Insurance Co. Ltd. since 1982, renewed annually. In March 2008, t...

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Supreme Court Upholds Compensation Award in Medical Negligence Case Under Consumer Protection Act, 1986. The Court found deficiency in service due to inadequate post-operative monitoring and delayed intervention in treating a patient with aortic aneurysm, leading to death and warranting compensation.

The dispute arose from a complaint filed by the legal heirs of a deceased patient, Dinesh Jaiswal, against Bombay Hospital & Medical Research Centre a...

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Supreme Court Dismisses Special Leave Petition in Consumer Complaint Against Advocates for Lack of Merit and Delay. Advocates Not Liable for Deficiency in Service When Case Lost on Merits Without Evidence of Negligence Under Consumer Protection Act.

The dispute originated from consumer complaints filed by the petitioner against BSNL before the District Consumer Forum, which were dismissed on merit...

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Supreme Court Dismisses Appeal in Consumer Dispute Over Inspection Services for Export Consignments. Testing company not liable for variations in product specifications at destination port as responsibility limited to certification at shipment under contractual terms and disclaimers.

The dispute arose from a consumer complaint filed by Dolphin International Ltd. against SGS India Ltd. before the National Consumer Disputes Redressal...