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Supreme Court Partially Allows Appeal in Consumer Complaint, Reducing Compensation for Deficiency in Hair Styling Services. Deficiency in Service Upheld as Factual Finding, but Compensation of Rs.2 Crores Set Aside as Excessive and Unsupported by Evidence Under Consumer Protection Act, 1986.

The appeal arose from an order of the National Consumer Disputes Redressal Commission (NCDRC) in a consumer complaint filed by the respondent against ...