Supreme Court Allows Consumer's Appeal in Real Estate Dispute, Setting Aside NCDRC Order and Granting Refund with Interest. The court upheld the consumer's right to terminate the agreement due to delay in possession and directed refund as per contractual terms under the Consumer Protection Act, 2019.

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Case Note & Summary

The dispute arose from a consumer complaint filed by the appellants before the National Consumer Disputes Redressal Commission (NCDRC) regarding delay in possession of an apartment by the respondent-company. The appellants had entered into an Agreement to Sell dated 29.11.2013 to purchase a 4BHK apartment in Mumbai, with a sale consideration of ₹7,55,50,956. As per the agreement, possession for fit outs was to be delivered by 30.06.2016, with a grace period of one year extending it to 30.06.2017. The appellants paid ₹2,25,31,148 and were not in default. Alleging non-delivery of possession by the extended date, they terminated the agreement and approached the NCDRC seeking refund of the amount paid with compound interest at 18% per annum, compensation, and litigation costs. The NCDRC, vide order dated 09.11.2022, disposed of the complaint with directions for delivery of possession within three months, joint inspection, delay compensation at 6% simple interest from 30.06.2016 to 29.11.2017, and an option for the appellants to seek refund with deductions for earnest money as per the agreement if they did not wish to take possession. Aggrieved by this, particularly para 'v' of the directions, the appellants filed a statutory appeal before the Supreme Court, asserting their right to terminate the agreement and claim unconditional refund with interest. The core legal issues involved the interpretation of contractual clauses, especially Clause 11 on fit outs and possession, and the appellants' entitlement to terminate and seek refund under the Consumer Protection Act. The appellants argued that they had validly terminated the agreement and were entitled to refund as per Clause 11.3, which provided for refund with 12% simple interest. The respondent-company likely contended that the NCDRC's order was appropriate. The court analyzed the agreement terms, noting definitions in Clause 1 and key provisions in Clause 11, which allowed termination within 90 days after the grace period expiry, with refund in 12 monthly installments at 12% interest. The court reasoned that the appellants had the right to terminate under the contract and were not in breach. It held that the NCDRC's order, particularly para 'v', was not sustainable as it imposed conditions contrary to the agreement. The court allowed the appeal, setting aside the NCDRC's order, and directed the respondent-company to refund the amount paid with interest as per Clause 11.3, emphasizing consumer protection principles.

Headnote

A) Consumer Law - Real Estate Dispute - Termination and Refund - Consumer Protection Act, 2019 - Appellants sought termination of agreement and refund due to delay in possession by respondent-company - Court examined contractual clauses, particularly Clause 11, and found appellants had right to terminate within 90 days after grace period - Held that appellants validly exercised termination right and are entitled to refund with interest as per agreement terms (Paras 5-8).

B) Contract Law - Interpretation of Agreement - Grace Period and Termination - Indian Contract Act, 1872 - Dispute centered on interpretation of Clause 11 regarding date of offer of possession and grace period - Court interpreted clauses to determine that grace period extended delivery date to 30.06.2017, and termination right existed within 90 days thereafter - Held that contractual terms must be read as a whole to ascertain parties' intentions (Paras 6-8).

C) Consumer Law - Compensation for Delay - Interest Payment - Consumer Protection Act, 2019 - NCDRC awarded delay compensation at 6% simple interest from 30.06.2016 to 29.11.2017 - Court considered whether this was adequate under contractual Clause 11.3 which provided for 12% interest on refund - Held that appellants are entitled to interest as per agreement terms upon valid termination (Paras 3, 6).

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Issue of Consideration

Whether the appellants were entitled to terminate the Agreement and claim unconditional refund of the amount paid with interest, and whether the NCDRC's order was legally sustainable.

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Final Decision

The court allowed the appeal, set aside the NCDRC's order, and directed the respondent-company to refund the amount paid with interest as per Clause 11.3 of the Agreement.

Law Points

  • Interpretation of contractual terms
  • Consumer rights under the Consumer Protection Act
  • 2019
  • Right to terminate agreement for delay in possession
  • Entitlement to refund with interest
  • Application of contractual grace periods and termination clauses
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Case Details

2024 LawText (SC) (2) 59

CIVIL APPEAL NO. 971 OF 2023

2024-02-22

Sanjay Kumar, J

Venkataraman Krishnamurthy and another

Lodha Crown Buildmart Pvt. Ltd.

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Nature of Litigation

Consumer dispute regarding delay in possession of an apartment

Remedy Sought

Appellants sought refund of amount paid with compound interest @ 18% p.a., compensation, and litigation costs

Filing Reason

Alleged non-delivery of possession by the respondent-company by the agreed date

Previous Decisions

NCDRC disposed of Consumer Complaint No. 35 of 2018 vide order dated 09.11.2022 with directions for possession, inspection, delay compensation at 6% interest, and option for refund with deductions

Issues

Whether the appellants were entitled to terminate the Agreement and claim unconditional refund with interest Whether the NCDRC's order was legally sustainable

Submissions/Arguments

Appellants asserted right to terminate and claim refund as per agreement

Ratio Decidendi

The appellants had the right to terminate the agreement under Clause 11.3 within 90 days after the grace period expiry and are entitled to refund with 12% simple interest as per the contractual terms, and the NCDRC's order imposing conditions was not sustainable.

Judgment Excerpts

'National Consumer Disputes Redressal Commission, New Delhi (in short, ‘NCDRC’), decided Consumer Complaint No. 35 of 2018, vide order dated 09.11.2022.' 'The appellants intended to purchase an apartment in a building to be constructed by the respondent-company at New Cuffe Parade, Wadala, Mumbai.' 'As per the Agreement, possession of the apartment was to be delivered to the appellants for fit outs by 30.06.2016 or, with a grace period of one year, by 30.06.2017.' 'Clause 11 of the Agreement is most relevant for the purposes of this case.'

Procedural History

Appellants filed consumer complaint before NCDRC; NCDRC disposed of it vide order dated 09.11.2022; appellants preferred statutory appeal to Supreme Court.

Acts & Sections

  • Consumer Protection Act, 2019:
  • Indian Contract Act, 1872:
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