Case Note & Summary
The appellant, Om Prakash Ahuja, had taken a health insurance policy from Reliance General Insurance Co. Ltd. for his family, valid from 7.7.2007 to 6.7.2008, with coverage of ₹2 lakhs for health problems and ₹4 lakhs for critical illness. The policy was renewed up to 6.7.2009. His wife was diagnosed with ovarian cancer and underwent treatment from 19.1.2008 to 23.8.2008. Claims of ₹91,496 and ₹4,14,464 were lodged but repudiated by the insurance company on 1.10.2008 and 8.12.2008 on the ground of pre-existing disease. The District Forum allowed the complaint, directing reimbursement. The State Commission dismissed the appeal, but the National Commission allowed the revision petition, setting aside the orders. The Supreme Court held that the insurance company failed to prove that the disease was pre-existing, as the policy did not define 'pre-existing disease' and the treatment commenced after the policy inception. The Court restored the orders of the District Forum and State Commission, directing the insurance company to pay the claim amount with 9% interest per annum from the date of repudiation.
Headnote
A) Insurance Law - Health Insurance - Pre-existing Disease Exclusion - Interpretation of Policy Terms - The insurance company repudiated a claim for ovarian cancer treatment on the ground that the disease was pre-existing. The policy did not define 'pre-existing disease'. The Supreme Court held that the burden to prove that the disease was pre-existing lies on the insurer. Since the policy was silent on the definition and the treatment commenced after the policy inception, the repudiation was unjustified. (Paras 1-10) B) Consumer Protection - Health Insurance - Repudiation of Claim - Deficiency in Service - The appellant's wife was diagnosed with ovarian cancer after the policy was taken. The insurance company repudiated the claim without evidence of pre-existing condition. The Supreme Court held that this amounted to deficiency in service and directed reimbursement of the claim amount with interest. (Paras 2-12)
Issue of Consideration
Whether the insurance company's repudiation of a health insurance claim on the ground of pre-existing disease was valid when the policy did not define 'pre-existing disease' and the treatment commenced after the policy inception.
Final Decision
The Supreme Court allowed the appeals, set aside the order of the National Commission, and restored the orders of the District Forum and State Commission. The insurance company was directed to pay the claim amount with 9% interest per annum from the date of repudiation.
Law Points
- Insurance contract interpretation
- pre-existing disease exclusion
- burden of proof on insurer
- consumer protection
- health insurance claim repudiation




