Supreme Court Allows Builder's Appeals in Consumer Cases, Sets Aside Refund Order. Clause 11.4 of Builder-Buyer Agreement Limits Developer's Liability to Refund Only if Agreement is Terminated; Allottees Not Entitled to Refund Without Termination.

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Case Note & Summary

The appeals arise from a common judgment of the National Consumer Disputes Redressal Commission (NCDRC) in ten consumer cases filed by allottees against M/s Imperia Structures Ltd., the developer of a housing project called 'The ESFERA' in Gurgaon. The allottees booked apartments in 2011 and executed Builder Buyer Agreements in 2013. The agreement contained Clause 11.4 which provided that if the developer abandons the scheme or becomes unable to give possession within three years, the developer's liability is limited to refund of amounts paid with simple interest @ 9% per annum. Alternatively, if the developer does not terminate the agreement, it would pay compensation @ Rs.5 per sq. ft. per month for delay beyond three and a half years. The allottees paid substantial amounts (Rs.63,53,625 out of Rs.76,43,000) but construction was not completed even after four years. They filed consumer complaints in 2017 seeking refund with 18% interest and compensation. The NCDRC allowed the complaints and directed refund with interest. The developer appealed to the Supreme Court under Section 23 of the Consumer Protection Act, 1986. The Supreme Court allowed the appeals, holding that under Clause 11.4, the allottees are not entitled to refund unless the developer terminates the agreement. Since the developer did not terminate, the allottees are only entitled to compensation as per the agreement. The Court set aside the NCDRC order and remanded the matters for consideration of compensation.

Headnote

A) Consumer Law - Builder-Buyer Agreement - Clause 11.4 - Refund of Amount - The allottees sought refund of the amount paid with interest alleging delay in construction. The Supreme Court held that under Clause 11.4, the developer's liability is limited to refund with simple interest @ 9% per annum only if the developer abandons the scheme or becomes unable to give possession within three years. Since the developer did not terminate the agreement, the allottees are not entitled to refund. (Paras 1-10)

B) Consumer Law - Compensation for Delay - Clause 11.4 - The agreement provided compensation @ Rs.5 per sq. ft. per month for delay beyond three and a half years. The Court held that this compensation is not inadequate and the allottees are bound by the contractual terms. (Paras 4-10)

C) Real Estate Law - Registration under RERA - Effect on Pending Complaints - The project was registered under RERA on 17.11.2017 with validity till 31.12.2020. The Court noted that the registration does not affect the rights of the allottees under the agreement. (Paras 5-7)

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Issue of Consideration

Whether the allottees are entitled to refund of the amount paid with interest without termination of the agreement under Clause 11.4 of the Builder Buyer Agreement, and whether the compensation of Rs.5 per sq. ft. per month for delay is adequate.

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Final Decision

The Supreme Court allowed the appeals, set aside the NCDRC order, and remanded the matters to the NCDRC for consideration of compensation as per Clause 11.4 of the agreement.

Law Points

  • Consumer Protection Act
  • 1986
  • Section 23
  • Builder-Buyer Agreement
  • Clause 11.4
  • Refund of Amount
  • Compensation for Delay
  • Real Estate (Regulation and Development) Act
  • 2016
  • Force Majeure
  • Unfair Trade Practice
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Case Details

2020 LawText (SC) (11) 14

Civil Appeal No. 3581-3590 of 2020 (@ Civil Appeal Diary No.9796/2019) and Civil Appeal No.3591 of 2020 (@ Civil Appeal Diary No.9793/2019)

2020-01-01

Uday Umesh Lalit

M/s. Imperia Structures Ltd.

Anil Patni and Another

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Nature of Litigation

Appeals under Section 23 of the Consumer Protection Act, 1986 against the order of the National Consumer Disputes Redressal Commission directing refund of amounts paid by allottees with interest.

Remedy Sought

The appellant (builder) sought setting aside of the NCDRC order directing refund with interest.

Filing Reason

The allottees filed consumer complaints alleging delay in construction and seeking refund with interest.

Previous Decisions

The National Consumer Disputes Redressal Commission allowed the consumer complaints and directed refund of the amount paid with interest.

Issues

Whether the allottees are entitled to refund of the amount paid with interest without termination of the agreement under Clause 11.4 of the Builder Buyer Agreement. Whether the compensation of Rs.5 per sq. ft. per month for delay is adequate and binding on the allottees.

Submissions/Arguments

The appellant argued that under Clause 11.4, the developer's liability is limited to refund only if the developer abandons the scheme or becomes unable to give possession within three years, and since the developer did not terminate the agreement, the allottees are not entitled to refund. The respondents argued that the delay was inordinate and the compensation of Rs.5 per sq. ft. per month was inadequate, and they sought refund with interest.

Ratio Decidendi

Under Clause 11.4 of the Builder Buyer Agreement, the developer's liability to refund the amount with interest arises only if the developer abandons the scheme or becomes unable to give possession within three years and terminates the agreement. If the developer does not terminate, the allottees are only entitled to compensation as per the agreement and not refund.

Judgment Excerpts

Clause 11.4 of the Agreement was:- "11.4 FAILURE TO DELIVER POSSESSION: REMEDY TO THE COMPANY ... the Developer/Company shall be entitled to terminate this Agreement whereupon the Developer/Company’s liability shall be limited to the refund of the amounts paid by the Intending Allottee(s) with simple interest @ 9% per annum ..." The Respondents in the leading appeal booked Apartment No.1803 on the 18th Floor of Tower No. “C” having super built up area 153.34 Sq. meters (1650 Sq. feet approx.) @ Rs.36530.2 per Sq. meter (Rs.3395/- per Sq. foot).

Procedural History

The allottees filed Consumer Case Nos.3011-3020 of 2017 before the National Consumer Disputes Redressal Commission on 11.10.2017. The Commission allowed the complaints on 12.09.2018 directing refund with interest. The developer filed appeals under Section 23 of the Consumer Protection Act, 1986 before the Supreme Court. The Supreme Court allowed the appeals on 01.01.2020.

Acts & Sections

  • Consumer Protection Act, 1986: Section 23
  • Real Estate (Regulation and Development) Act, 2016:
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Supreme Court Supreme Court Allows Builder's Appeals in Consumer Cases, Sets Aside Refund Order. Clause 11.4 of Builder-Buyer Agreement Limits Developer's Liability to Refund Only if Agreement is Terminated; Allottees Not Entitled to Refund Without Termination.
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