National Consumer Disputes Redressal Commission Allows Withdrawal of Second Appeal in Vehicle Purchase Dispute — Discrepancy in Refund Amount to be Addressed via Review Before District Forum. Appellant Bank permitted to file review regarding actual amount paid by complainant.

Tribunals: National Consumer Disputes Redressal Commission
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Case Note & Summary

The case pertains to a Second Appeal filed before the National Consumer Disputes Redressal Commission (NCDRC) against the order dated 17.04.2025 passed by the State Consumer Disputes Redressal Commission, Chhattisgarh in Appeal No. FA/2024/330. The appellant, Manager, Indusind Bank, challenged the State Commission's order. During the hearing, learned counsel for the appellant stated that the matter was being amicably resolved between the parties and he did not wish to pursue the present Second Appeal. However, he pointed out a discrepancy with respect to the amount actually paid by the complainant towards the purchase of the vehicle, which had been directed to be refunded. He sought permission to file a Review Application before the learned District Forum as per law. The NCDRC, considering the submission, dismissed the Second Appeal as withdrawn and granted liberty to the appellant to file a Review Application before the District Forum regarding the discrepancy in the refund amount. The order was passed on 21.08.2025.

Headnote

A) Consumer Law - Second Appeal - Withdrawal - Amicable Resolution - The appellant sought to withdraw the Second Appeal as the matter was being amicably resolved between the parties, but requested liberty to file a Review Application before the District Forum regarding discrepancy in the amount actually paid by the complainant towards purchase of the vehicle - Held that the appeal is dismissed as withdrawn with liberty to file review (Para 1).

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Issue of Consideration

Whether the Second Appeal should be allowed to be withdrawn in light of amicable resolution and whether the appellant can seek review before the District Forum regarding discrepancy in refund amount.

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Final Decision

The Second Appeal is dismissed as withdrawn. The appellant is at liberty to file a Review Application before the learned District Forum as per law.

Law Points

  • Withdrawal of appeal
  • amicable resolution
  • review application
  • consumer dispute
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Case Details

2025 LawText (NCDRC) (01) 20

Second Appeal No.513 of 2025

2025-08-21

AVM J. Rajendra, AVSM VSM

Manager, Indusind Bank

Pratap Nayak & Anr.

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Nature of Litigation

Second Appeal under consumer law against order of State Consumer Disputes Redressal Commission, Chhattisgarh.

Remedy Sought

Appellant sought to withdraw the Second Appeal and sought liberty to file a Review Application before the District Forum regarding discrepancy in refund amount.

Filing Reason

Discrepancy in the amount actually paid by the complainant towards purchase of the vehicle, which was directed to be refunded.

Previous Decisions

Order dated 17.04.2025 in Appeal No. FA/2024/330 of the State Consumer Disputes Redressal Commission, Chhattisgarh.

Issues

Whether the Second Appeal should be dismissed as withdrawn. Whether the appellant should be permitted to file a Review Application before the District Forum regarding the refund amount discrepancy.

Submissions/Arguments

Learned counsel for the appellant stated that the matter is being amicably resolved and he does not wish to pursue the appeal. Counsel pointed out a discrepancy in the amount actually paid by the complainant towards the vehicle purchase and sought to file a Review Application before the District Forum.

Ratio Decidendi

When a matter is amicably resolved and the appellant does not wish to pursue the appeal, the appeal may be dismissed as withdrawn. However, if there is a discrepancy in the amount directed to be refunded, the appellant may seek review before the appropriate forum.

Judgment Excerpts

Learned Counsel for the Appellant states that the matter is being amicably resolved between the parties and he does not wish to pursue the present Second Appeal. He, however, requests that there is a discrepancy with respect to the amount actually paid by the Complainant towards the purchase of the vehicle, which has been directed to be refunded. He, therefore, seeks to file a Review Application before the learned District Forum as per law.

Procedural History

The State Consumer Disputes Redressal Commission, Chhattisgarh passed an order on 17.04.2025 in Appeal No. FA/2024/330. Aggrieved, the appellant filed Second Appeal No.513 of 2025 before the National Consumer Disputes Redressal Commission. During hearing, the appellant sought withdrawal and liberty to file review.

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Tribunals National Consumer Disputes Redressal Commission Allows Withdrawal of Second Appeal in Vehicle Purchase Dispute — Discrepancy in Refund Amount to be Addressed via Review Before District Forum. Appellant Bank permitted to file review regarding actual...