National Consumer Disputes Redressal Commission Allows Execution Appeals Against Builder for Non-Compliance of Consent Order. Builder Failed to Deliver Possession and Pay Compensation as Per Settlement, Leading to Remand for Fresh Consideration.

Tribunals: National Consumer Disputes Redressal Commission In Favour of Prosecution
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Case Note & Summary

The present appeals arise out of two execution applications filed by the complainants, Shivani Aggarwal and Sunita Jain, against the builder, Pranav Ansal, for non-compliance of a consent order dated 27.02.2020 passed by the State Consumer Disputes Redressal Commission, Haryana. The consent order was passed in Consumer Complaints CC/73/2017 and CC/71/2017, wherein the builder agreed to deliver possession of the flats and pay compensation to the complainants. The builder failed to comply with the terms, leading to the filing of execution applications EA No. 3 of 2024 and EA No. 2 of 2024. The State Commission dismissed the execution applications on 03.12.2024, holding that the consent order had been complied with. Aggrieved, the complainants filed appeals before the National Consumer Disputes Redressal Commission. The National Commission examined the records and found that the builder had not fully complied with the consent order, as possession was not delivered and compensation was not paid as per the agreed terms. The National Commission set aside the impugned orders and remanded the matters to the State Commission for fresh consideration on merits, directing the State Commission to examine the compliance afresh and pass appropriate orders in accordance with law. The appeals were allowed.

Headnote

A) Consumer Law - Execution of Consent Order - Non-Compliance - The complainants sought execution of a consent order dated 27.02.2020 whereby the builder agreed to deliver possession and pay compensation. The State Commission dismissed the execution applications holding that the order had been complied with. The National Commission set aside the dismissal and remanded the matter for fresh consideration, holding that the builder had not fully complied with the terms of the consent order. (Paras 1-10)

B) Consumer Law - Limitation for Execution - The execution applications were filed within the period of limitation as per the Limitation Act, 1963, and the State Commission erred in dismissing them on the ground of delay. (Paras 11-15)

C) Consumer Law - Jurisdiction of Consumer Fora - The Consumer Fora have the jurisdiction to execute their own orders, including consent orders, and the State Commission ought to have examined the compliance on merits. (Paras 16-20)

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Issue of Consideration

Whether the State Commission was justified in dismissing the execution applications filed by the complainants on the ground that the consent order had been complied with, and whether the appeals against such dismissal are maintainable.

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Final Decision

The National Commission allowed the appeals, set aside the impugned orders dated 03.12.2024, and remanded the matters to the State Commission for fresh consideration on merits.

Law Points

  • Consumer Protection Act
  • 2019
  • Execution of consent orders
  • Non-compliance of settlement terms
  • Jurisdiction of Consumer Fora in execution
  • Limitation for execution applications
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Case Details

2025 LawText (NCDRC) (01) 37

Appeal Execution No. 97 of 2024 and Appeal Execution No. 96 of 2024

2025-06-10

Shivani Aggarwal and Sunita Jain

Pranav Ansal

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Nature of Litigation

Execution proceedings for non-compliance of a consent order in consumer complaints.

Remedy Sought

The complainants sought execution of the consent order dated 27.02.2020 for delivery of possession and payment of compensation.

Filing Reason

The builder failed to comply with the consent order.

Previous Decisions

The State Consumer Disputes Redressal Commission, Haryana dismissed the execution applications on 03.12.2024 holding that the consent order had been complied with.

Issues

Whether the State Commission was correct in dismissing the execution applications on the ground of compliance? Whether the execution applications were barred by limitation?

Submissions/Arguments

The complainants argued that the builder had not complied with the consent order as possession was not delivered and compensation was not paid. The builder contended that the consent order had been fully complied with.

Ratio Decidendi

The Consumer Fora have jurisdiction to execute their own orders, and non-compliance of a consent order warrants examination on merits. The State Commission erred in dismissing the execution applications without proper scrutiny.

Judgment Excerpts

The State Commission dismissed the execution applications holding that the consent order had been complied with. The National Commission set aside the dismissal and remanded the matter for fresh consideration.

Procedural History

Consumer Complaints CC/73/2017 and CC/71/2017 were filed before the State Consumer Disputes Redressal Commission, Haryana. A consent order was passed on 27.02.2020. The builder failed to comply, leading to execution applications EA No. 3 of 2024 and EA No. 2 of 2024. The State Commission dismissed the execution applications on 03.12.2024. Appeals were filed before the National Commission, which allowed them on 10.06.2025.

Acts & Sections

  • Consumer Protection Act, 2019:
  • Limitation Act, 1963:
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Tribunals National Consumer Disputes Redressal Commission Allows Execution Appeals Against Builder for Non-Compliance of Consent Order. Builder Failed to Deliver Possession and Pay Compensation as Per Settlement, Leading to Remand for Fresh Consideration.
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