National Consumer Disputes Redressal Commission Allows Withdrawal of Complaint in Consumer Case Due to Settlement Between Parties. Dispute Resolved Amicably, Complaint Withdrawn Under Consumer Protection Act.

Tribunals: National Consumer Disputes Redressal Commission Bench: NEW DELHI
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Case Note & Summary

The case involves a consumer complaint filed by Suraj Meghraj Tajne against M/s. Sinhraj Builders & Developers Pvt. Ltd. and four others before the National Consumer Disputes Redressal Commission. The complainant was represented by learned counsel Ms. Isha Baloni, who stated that the dispute between the parties had been settled. She sought to withdraw the complaint and informed the Commission that the Settlement Agreement had already been filed by email. She also undertook to file the hard copy of the agreement. The Commission, presided over by AVM J. Rajendra (Retd.) and Justice Anoop Kumar Mendiratta, allowed the withdrawal of the complaint and disposed of the pending interim application IA/574/2020 accordingly.

Headnote

A) Consumer Law - Withdrawal of Complaint - Settlement - The complainant sought to withdraw the complaint after the dispute was settled between the parties. The Commission allowed the withdrawal, noting that the settlement agreement had been filed by email and the complainant undertook to file the hard copy. (Para 1)

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Issue of Consideration

Whether the complaint can be withdrawn after the parties have settled the dispute.

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Final Decision

The Commission allowed the withdrawal of the complaint and disposed of the pending interim application IA/574/2020.

Law Points

  • Settlement of dispute
  • Withdrawal of complaint
  • Consumer protection
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Case Details

2025 LawText (NCDRC) (01) 52

Consumer Case No. 43 of 2020

2025-06-19

AVM J. Rajendra (Retd.), Justice Anoop Kumar Mendiratta

Ms. Isha Baloni, Mr. Surendra M. Prasad

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Nature of Litigation

Consumer complaint

Remedy Sought

Withdrawal of complaint after settlement

Filing Reason

Dispute between complainant and opposite parties

Issues

Whether the complaint can be withdrawn after settlement.

Submissions/Arguments

Learned counsel for the complainant stated that the dispute has been settled and sought to withdraw the complaint. She also stated that the Settlement Agreement has been filed by email and undertook to file the hard copy.

Ratio Decidendi

A complaint can be withdrawn if the parties have settled the dispute, and the court may allow such withdrawal upon being satisfied of the settlement.

Judgment Excerpts

Learned Counsel for the Complainant states that the dispute between the parties has since been settled and, therefore, seeks to withdraw the Complaint.

Procedural History

The complaint was filed as Consumer Case No. 43 of 2020 along with IA/574/2020 for interim relief. On 19.06.2025, the complainant sought withdrawal due to settlement.

Acts & Sections

  • Consumer Protection Act, 2019:
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Tribunals National Consumer Disputes Redressal Commission Allows Withdrawal of Complaint in Consumer Case Due to Settlement Between Parties. Dispute Resolved Amicably, Complaint Withdrawn Under Consumer Protection Act.