Case Note & Summary
The Supreme Court addressed three civil appeals arising from NCDRC orders in consumer complaints filed by flat buyers against Parsvnath Developers Ltd. for delayed possession -- The NCDRC had directed the developer to complete construction, deliver possession by specified deadlines, pay compensation via interest, cover increased stamp duty, and pay litigation costs -- The appellant argued that the NCDRC exceeded jurisdiction under Section 14 of the Consumer Protection Act, 1986 and ignored contractual terms limiting liability for delay -- The Court upheld the NCDRC orders, emphasizing that consumer protection statutes prevail over contractual limitations -- The Court found the compensation reasonable and dismissed the appeals, affirming the NCDRC's authority to grant such reliefs in consumer disputes
Headnote
The Supreme Court dismissed appeals filed by Appellant against orders of the NCDRC -- The NCDRC had directed the appellant to complete construction and hand over possession of flats to respondents by specified dates -- The appellant was also ordered to pay compensation via simple interest at 8% per annum from agreed dates until actual delivery -- Additional directions included payment of rebates, litigation costs, and bearing increased stamp duty -- The Court held that the NCDRC acted within its jurisdiction under Section 14 of the Consumer Protection Act, 1986 -- Contractual clauses limiting compensation for delay do not override statutory consumer rights -- The reliefs granted were reasonable and aimed at redressing consumer grievances -- The appeals were dismissed with costs
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Issue of Consideration: Whether the National Consumer Disputes Redressal Commission (NCDRC) exceeded its jurisdiction under Section 14 of the Consumer Protection Act, 1986 by granting reliefs beyond contractual terms in consumer complaints regarding delayed possession of flats
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Final Decision
The Supreme Court dismissed the appeals, upholding the NCDRC orders -- The Court held that the NCDRC acted within its jurisdiction under Section 14 of the Consumer Protection Act, 1986 -- Contractual terms do not override statutory consumer protection rights -- The reliefs granted were reasonable and justified
